Shipping policy
Shipping Policy
Thank you for shopping with Black Rose! We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below.
1. Processing Time
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All orders are processed within 1-2 business days.
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Orders are not shipped or delivered on weekends or public holidays.
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If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will keep you informed via email or SMS.
2. Shipping Rates & Delivery Estimates
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Standard Shipping: 2-3 business days
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Express Shipping: 1–3 business days
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Shipping charges are calculated at checkout based on your location and the weight of your order.
Note: Delivery times may vary depending on location, weather conditions, and courier delays.
3. Shipping Locations
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We currently ship across Pakistan.
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International shipping is available to select countries. If your country is not listed, please contact us at blackrosehairexperts@gmail.com for assistance.
4. Order Tracking
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Once your order has been shipped, you will receive a tracking number via email or SMS.
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You can track your shipment through the courier’s website using the tracking number provided.
5. Shipping Partners
We work with reliable logistics partners including TCS, Leopard Courier, and M&P to ensure safe and timely delivery.
6. Delays & Lost Packages
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If your order is delayed beyond the estimated delivery window, please reach out to us and we will assist you promptly.
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Black Rose is not responsible for lost or stolen packages after delivery has been confirmed by the carrier.
7. Address Accuracy
Please ensure that your shipping address is complete and accurate. We are not responsible for delivery issues arising from incorrect or incomplete address details provided at checkout.
8. Questions or Concerns
If you have any questions about your order or our shipping policy, feel free to contact us:
📧 Email: blackrosehairepxerts@gmail.com
📞 WhatsApp: 0323 8401976
Would you like a return & refund policy to match this style as well?